COMMERCIAL ADJUSTMENT POLICY FOR FIRESTONE LOGGER SERVICE WTP TIRES

This policy covers original tread Firestone brand, logger service and wire tread ply tires if used in normal logging service. Tires branded BLEM are not adjustable for appearance or ride.

This policy does NOT cover tires marked "NO ADJ" or "NA", or tires from which the Firestone serial number has been removed.

If before wearing down to 2/32nds of an inch of tread or bar depth remaining and during the first 5 years of service (proof-of-purchase date required) or within 5 years from date of manufacturer (which is molded in sidewall of tire), any tire covered by this policy becomes unusable for any reason within the manufacturer’s control, such tire will be replaced with an equivalent new Firestone tire on the basis set forth below. Some examples of causes or conditions normally beyond the manufacturer’s control are:

1. Forest or road hazards (e.g.; cut, snag, puncture, impact, bruise break, stone drill, projection rub, tear or chunk in tread, bar or shoulder);
2. Apparent overload or improper inflation pressure;
3. Wheel misalignment, rim slip, tire/wheel assembly imbalance, mismatching of adjacent tires, or other vehicle conditions, defects or characteristics;
4. Improper repair, improper insertion of sealant, or improper balancing of filler materials;
5. Intentional alteration of either the appearance or the physical characteristics of the tire;
6. Conditions caused by aging, improper storage or severe service;
7. Failure to observe any of the "Owner-user’s Obligation" items listed elsewhere in this publication;
8. Mounting damage or other abuse.

This policy ends after 5 years of service if proof-of-purchase is available, or 5 years from date of manufacture if no proof-of-purchase date available. This policy is in addition to and/or may be limited by any applicable written warranty (covered special tires or situations) you may have received.

For logger tires used in earthmoving service, this limited warranty ends after five years of service (proof-of-purchase required), or five years from date of manufacture if no proof-of-purchase is available, or 5,000 hours, whichever occurs first.

REPLACEMENT PRICE

Tires adjusted under this policy will be replaced free of charge (except for mounting and service) during the first 10% of treadwear; thereafter, to determine the replacement price, the percent of treadwear is multiplied by the owner-user’s regular buying price. Taxes, mounting or other service charges will be added to the adjustment replacement price.

CONDITIONS AND EXCLUSIONS

TO THE EXTENT PERMITTED BY LAW, FIRESTONE DISCLAIMS LIABILITY FOR ANY CONSEQUENTIAL DAMAGES, LOSS OF TIME OR LOSS OF VEHICLE USE OR INCONVENIENCE.

This policy applies only to the actual user of the tire and only to tires used in the fifty United States or the District of Columbia.

This is a statement of adjustment policy coverage only. Nothing in this policy is intended to be a representation that failures cannot occur.

Firestone’s obligation under this policy may not be enlarged or altered by anyone.

OWNER-USER’S OBLIGATIONS

Important: Proper tire care is necessary to obtain maximum mileage and wear.

It is the owner-user’s obligation to operate tires within tire load and speed limits (at cool air pressures specified by Firestone for load and speed according to individual tire size, type and load capacity) and to maintain proper alignment of wheels.

In case of adjustment claim, owner-user must present the tire to an authorized Firestone Forestry Tire dealer or store, complete and sign the customer section of the Firestone adjustment claim form, provide a copy of proof-of-purchase date, and pay appropriate replacement price, taxes and service charges for a new current equivalent Firestone brand tire.

FOR ASSISTANCE CALL:
Technical Service Center: 515-262-6073
Sales Engineering: 800-847-3364
Replacement Sales: 800-531-3276
O.E. Sales: 800-831-3276