Firestone Agricultural Tire Division

COMMERCIAL ADJUSTMENT POLICY FOR FIRESTONE Construction TIRES

Tires Covered

This policy covers new, original tread Firestone-brand Construction tires (R-4, I-3, NHS) purchased or manufactured after January 1, 2000 if they are used in normal construction service. It does not cover tires marked "NO ADJ" or "NA" (non-adjustable), or tires not containing the Firestone serial number. Tires branded DT (damaged tire) are not adjustable for appearance. Tires are adjustable for ride-related conditions only during the first six months of service and up to 1/32" of treadwear.

What Is Warranted

If, before wearing down to 2/32" of tread or bar depth remaining, any tire covered by this warranty becomes unusable for any reason within the manufacturer’s control, such tire will be replaced with an equivalent new Firestone tire on the basis set forth below. Some examples of causes or conditions normally beyond the manufacturer’s control are:

  1. Road hazards (e.g., cut, snag, puncture, impact break, tear or chunk in tread, bar or shoulder);
  2. Apparent overload or improper inflation pressure or abuse;
  3. Wheel misalignment, rim slip, tire/wheel assembly imbalance, mismatching of adjacent tires, or other vehicle conditions, defects or characteristics;
  4. Improper repair or improper insertion of sealant, balancing, or filler materials;
  5. Intentional alteration of either the appearance or the physical characteristics of the tire;
  6. Mounting damage or conditions caused by aging or improper storage; and
  7. Failure to observe any of the "Owner-User’s Obligation" items listed elsewhere in this publication.

This warranty is in addition to, and/or may be limited by, any other applicable written warranty (covering special tires or situations) you may have received.

Warranty Period And Pro Rata Percentages

During the first year of service (proof-of-purchase must be attached to claim form) if the tire is worn less than 10%, the tire will be replaced without charge.

After the free replacement period, the replacement price will be prorated based on years of service from the original purchase date (proof-of-purchase must be attached to claim form; or if proof-of-purchase is not available or if tire was not purchased new, then based on years from date of manufacture, which is molded into the sidewall of the tire) as follows:

Years of Service or AgeIf Worn Less ThanPro Rata Collection
DURING
2nd Year20%20%
3rd Year40%40%
4th Year50%50%
5th Year60%60%
6th Year70%70%
7th Year80%80%
8th Year90%90%
OR UNTIL WORN OUT

To determine the replacement price, the appropriate pro rata percentage is multiplied by the Firestone owner-user’s regular buying price. In Canada, use Firestone’s then-current "adjustment price". Appropriate taxes, mounting, or other service charges will be added to the adjustment replacement price.

Conditions and Exclusions

TO THE EXTENT PERMITTED BY LAW, FIRESTONE DISCLAIMS LIABILITY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOSS OF TIME OR PROFITS, LOSS OF VEHICLE USE, OR INCONVENIENCE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

This policy applies only to the actual owner-user of the tires and only to tires used in the 50 United States, the District of Columbia or Canada.

Owner-User's Obligations

It is the owner-user’s obligation to operate tires within tire load and speed limits (at cold air pressures specified by Firestone for load and speed according to individual tire size, type and load capacity) and to maintain proper alignment of wheels.

In case of an adjustment claim, the owner-user must present the tire to an authorized Firestone dealer or store, complete and sign the customer section of the Firestone adjustment claim form, attach to the claim form a copy of the proof-of-purchase showing the date the tire was purchased new or proof-of-purchase of the new agricultural equipment that the tire came on, and pay the appropriate replacement price, taxes and service charges for a new, current equivalent Firestone-brand tire.

Firestone’s obligation under this policy may not be enlarged or altered by anyone.

For Assistance Call:
Technical Service Center: 1-515-262-6073
Sales Engineering: 1-800-847-3364

In Canada Call:
BC, Alta, Sask, Man: 306-227-7633
Ontario & Atlantic: 1-800-267-1318 ext. 5256
Quebec: 1-800-363-4942 ext. 313

Copyright © 2008 Firestone Agricultural Tire Division
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